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We
have a mission. It is simply:
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Customer
satisfaction is not enough. Every customer must be totally
satisfied.
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This
is not just a slogan, it's at the core of every decision we make.
In the end, we are in the customer satisfaction business. If we
don't more than satisfy you, why would you come back? We wash
and detail cars. We operate lube centers.
Our goal is to be the best at each of these, to greet you with a
smile, to have every manager and employee demonstrate superior service,
and to say thank you when you leave. It's quite simple, really.
If we do all of these things, you'll be back. If not, you won't.
One of the ways we take care of our customers is to offer you a
free membership in our VIP Club. As a VIP
Club member you get 10% discounts on all wash packages, earn free
washes - including on your birthday, get the best value in town
on oil service and car wash combinations, and get 15% off all complete
details. It's like having a coupon you can never lose!
Thanks again for signing on. We hope you will have a better understanding
of who we are when you're done, and hope you will take advantage
of the terrific specials you'll find in our Coupons/Special
Promotions section.
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